Frequently Asked Questions
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Who is Bespoke Training Services?
Bespoke Training is an APN Training Partner for Australia, New Zealand and Singapore. Our AWS Instructor-Led Courses and customised training packages are designed to help you deliver cloud-based solutions using the Amazon Web Services (AWS) platform.
We offer training that equips Solutions Architects, Systems Operators and Developers to design, develop and operate available, efficient and secure applications on the AWS cloud.
How long are the instructor-led Training classes?
The instructor-led training classes range from ½ a day to five days. Review individual course descriptions for complete details.
How is the training delivered?
Our standard delivery mode is live online. However if you have a requirement for in class training please contact Bespoke to discuss options.
Where can I find classes in my timezone?
Students can register for classes in the course pages of our website, or by clicking below:
What tools do I need to access the training?
The standard platform that we use is Zoom for all our Live Online training. You will need a computer
What time do the classes start and finish?
Our in-class training sessions and Professional CertPrep WebEx classes begin at 9:00am and end at 5:00pm each day. Please plan to be online 10 minutes prior to the start of the class to check-in on the first day with your course host.
Our Associate CertPrep WebEx classes begin at 9:00am and end at 1:00pm.
Is there a cost associated with the instructor-led training?
Yes, our courses include a registration fee. Review individual course descriptions and costs for complete course fees.
What methods of payment are accepted?
We accept credit card payment online by Visa & MasterCard (and AMEX in ANZ). A valid credit card must be provided at the time of the online booking / registration process. Please contact us to coordinate invoice payments and for more information.
Can I register on behalf of another person, or for a group of people?
Yes, you can register on behalf of your colleagues. However, during the registration process, specific student details will need to be provided for each attendee. Eg. email, full name, job title, contact number etc.
Can our company organise onsite group training?
Yes, we can cater for larger dedicated onsite training courses. For all enquires, please contact us for more information.
Can I cancel my registration for Bespoke Training courses?
You may cancel your registration no less than 14 days prior to the start date of the chosen course and you will be entitled to a 100% refund. Cancellations made less than 14 days prior to the start of a course are not eligible for a refund. Please refer to the Bespoke Training Terms and Conditions.
Is my registration transferable?
Registrations are transferable to another individual. You will need to contact Bespoke Training Services to transfer your seat into a colleague’s name. The transfer can be administered up until 48 hours prior to the scheduled course start date. Any notice after this will not be changed and there will be no refund issued for the student that cannot attend.
Where can I find a copy of my Certificate of Attendance for a class I have attended?
This will be emailed to you from booking@ bespoketraining.com on completion of your training. If you do not receive this please contact Bespoke Training to organise for it to be resent.
Who should I contact if I have a question?
Click here to contact us.