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Frequently Asked Questions

Got Questions about training?

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If you can’t find the answer you need below, we would be happy to help you out, just get in touch.

Bespoke Training is an APN Training Partner for Australia and New Zealand. Our AWS Instructor-Led Courses and customised training packages are designed to help you deliver cloud-based solutions using the Amazon Web Services (AWS) platform.

We offer training that equips Solutions Architects, Systems Operators and Developers to design, develop and operate available, efficient and secure applications on the AWS cloud.

The instructor-led training classes range from ½ a day to five days. Review individual course descriptions for complete details.

Our standard delivery mode is live online. However if you have a requirement for in class training please contact Bespoke to discuss options.

The standard platform that we use is Zoom for all our Live Online training. You will need a computer

Our in-class training sessions and Professional CertPrep WebEx classes begin at 9:00am and end at 5:00pm each day. Please plan to be online 10 minutes prior to the start of the class to check-in on the first day with your course host.

Our Associate CertPrep WebEx classes begin at 9:00am and end at 1:00pm.

Yes, our courses include a registration fee. Review individual course descriptions and costs for complete course fees.

We accept credit card payment online by Visa & MasterCard (and AMEX in ANZ). A valid credit card must be provided at the time of the online booking / registration process. Please contact us to coordinate invoice payments and for more information.

Yes, you can register on behalf of your colleagues. However, during the registration process, specific student details will need to be provided for each attendee. Eg. email, full name, job title, contact number etc.

Yes, we can cater for larger dedicated onsite training courses. For all enquires, please contact us for more information.

You may cancel your registration no less than 14 days prior to the start date of the chosen course and you will be entitled to a 100% refund. Cancellations made less than 14 days prior to the start of a course are not eligible for a refund. Please refer to the Bespoke Training Terms and Conditions.

Registrations are transferable to another individual. You will need to contact Bespoke Training Services to transfer your seat into a colleague’s name. The transfer can be administered up until 48 hours prior to the scheduled course start date. Any notice after this will not be changed and there will be no refund issued for the student that cannot attend.

This will be emailed to you from booking@ bespoketraining.com on completion of your training. If you do not receive this please contact Bespoke Training to organise for it to be resent.

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