VMware Workspace ONE: Unified Endpoint Management Bootcamp [V20.x]

Price

$5,300.00 (AUD)

Duration

5 Days

Modality

Live Online

Course code

EDU-WS1UEMBC20-OE

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Course Overview

This five-day course is comprised of the three-day VMware Workspace One: Skills for Unified Endpoint Management course and the two-day VMware Workspace ONE: Unified Endpoint Management Troubleshooting course.

You configure and secure unified endpoint activation, registration, and resource integrations and learn how to integrate industry-recognized enterprise technologies with the VMware Workspace ONE® UEM (Unified Endpoint Management) console. Through a combination of hands-on labs, simulations, and interactive lectures, you also learn how to configure and manage the endpoint lifecycle. You also learn to investigate, analyze, and determine issues that might occur with all the different components of the Workspace ONE UEM platform. You will learn how to effectively troubleshoot product issues to enable administrators to understand how product services communicate and function—in turn optimizing service and software health management. 

Course Objectives

By the end of the course, you should be able to meet the following objectives:

  • Identify and describe major components of the Workspace ONE solution
  • Navigate the Workspace ONE UEM console
  • Examine integrated components
  • Outline enrollment and endpoint management methods for each endpoint platform
  • Enroll and manage mobile devices and endpoints with the VMware Workspace ONE Intelligence Hub application
  • Provision and secure applications
  • Create and implement profiles and compliance policies
  • Manage email configurations
  • Integrate with content resources and provision access
  • Explain and analyze reporting and auditing
  • Summarize the general logic of Workspace ONE UEM issue troubleshooting
  • Describe when and why to use logs for troubleshooting
  • Outline the best practices for Workspace ONE UEM console and Enterprise Integration troubleshooting
  • Understand the various methods for logging and troubleshooting supported device endpoints
  • Summarize the general troubleshooting logic of resolving Email Management issues
  • Summarize the best practices of Application Management issue troubleshooting
  • Summarize the best practices of Content Management issue troubleshooting 


Target Audience

Workspace ONE administrators, experienced mobility and identity administrators, account managers, solutions architects, solutions engineers, sales engineers, and consultants 

Prerequisites

This course has no prerequisites 

Product Alignment

  • VMware Workspace ONE® 20.x
  • VMware Workspace ONE UEM 20.x
  • VMware Workspace ONE Access® 20.x
  • VMware Workspace ONE® Boxer
  • VMware Workspace ONE® Content 

Target Audience

Workspace ONE administrators, experienced mobility and identity administrators, account managers, solutions architects, solutions engineers, sales engineers, and consultants 

Prerequisites

This course has no prerequisites 

Product Alignment

  • VMware Workspace ONE® 20.x
  • VMware Workspace ONE UEM 20.x
  • VMware Workspace ONE Access® 20.x
  • VMware Workspace ONE® Boxer
  • VMware Workspace ONE® Content 

Module 1

Course Introduction

  • Introductions and course logistics
  • Course objectives

Module 2

Introduction to Workspace ONE Unified Endpoint Management

  • Outline the basic principles and capabilities of Unified Endpoint Management with the Workspace ONE Platform.
  • Summarise basic implementation of Workspace ONE UEM
  • Investigate Modern Windows Management with Workspace ONE UEM

Module 3

Workspace ONE UEM Console

  • Outline features of the Workspace ONE UEM Console
  • Navigate the Workspace ONE UEM Console

Module 4

Workspace ONE UEM Architecture

  • List the common Workspace ONE UEM integration components
  • Outline the core components of Workspace ONE UEM
  • Outline the benefits of implementing Directory Services Integration
  • Summarise the benefits of implementing Certificate Authority Integration
  • Describe the benefits of implementing Email SMTP Integration
  • Describe the benefits of deploying Secure Email Gateway
  • Explain the purposes of deploying Unified Access Gateway
  • Describe the benefits of deploying VMware TunnelTM
  • Summarise the functions of Content Gateway

Module 5

Mobile Endpoint Enrolment and Management

  • Outline UEM options
  • Configure Workspace ONE UEM for Endpoint Management
  • Enroll Mobile endpoints
  • Describe the functions and benefits of the Apple Device Enrolment Program
  • Outline the steps to enrol an Android Endpoint into Workspace ONE UEM with the out-of-box enrolment flow

Module 6

Windows 10 Onboarding

  • Outline basic principles of Windows 10 Endpoint Onboarding
  • Onboard Windows 10 desktop with basic IT-driven and user-driven enrolment methods
  • Outline the steps of configuring Cloud Windows 10 Auto Discover Service
  • Summarise the steps of configuring Azure AD integration
  • Use Office 365 applications for Windows 10 desktop enrolment
  • Explain Windows 10 Desktop out-of-box enrolment

Module 7

macOS Onboarding

  • Understand the prerequisites for macOS enrolment and onboarding
  • Describe several macOS onboarding flows
  • Prepare macOS endpoints of staging
  • Outline the available user-driven macOS onboarding methods
  • Outline the available IT-driven macOS onboarding methods
  • Outline the steps of integrating Apple Business Manager with Workspace ONE UEM

Module 8

Securing and Configuring Endpoints

  • Summarise the comprehensive endpoint and console security features provided by Workspace ONE UEM Console
  • Assess uses of administrative roles
  • Examine the proper use of profiles and resources for endpoint management
  • Explain Windows 10 policy management
  • Outline product provisioning
  • Configure compliance policies
  • Manage endpoints with Workspace ONE UEM
  • Use the Self-Service Portal to manage an endpoint

Class Schedule